More of your customers are starting with an AI assistant than you think. They ask ChatGPT "who's a good [your trade] near me?", get three names, and call one. If you're not in those three, you never had a shot — and unlike Google, there's no second page to climb to.
The good news: you can find out where you stand in about ten minutes, for free, right now. Here's the exact audit.
Before you start: two setup tips
- Use a logged-out or temporary chat when you can, so your own history doesn't bias the answer toward you.
- Turn on web browsing (or use Perplexity, which always searches and — crucially — shows its sources). You're testing live visibility, not a model's stale training memory.
Step 1 — Ask the question your customers actually ask
Run this in both ChatGPT and Perplexity. Replace the brackets:
Read it like a buyer. Are you on the list? Where? What reason does it give? Screenshot the answer — this is your "before."
Named → good; note your position and the reason. Not named → that's your #1 problem. The AI can't confidently recommend a business it can't identify, understand, or corroborate across sources.
Step 2 — Ask what AI knows about you
Now you're checking accuracy, not just presence. Three things to look for:
- Wrong facts (old address, wrong services) → an identity/consistency problem. Your details don't match across the web, so the model isn't sure which business you are.
- Vague description ("a company that does marketing") → an understanding problem. Your site doesn't say what you do, for whom, in plain words a model can lift.
- "I'm not sure" / nothing → a corroboration problem. Too few sources say consistent things about you.
Step 3 — Check your sources (Perplexity)
Perplexity lists URLs. Those are the pages AI is actually reading about you. Thin, outdated, or missing? That's the raw material an AI uses to decide whether to name you — and right now it's deciding with very little.
Score it (takes 30 seconds)
One number to write down: in Step 1, how many of the 5–7 slots were you named in? Zero is common and fixable. Then re-run this same audit in 3–4 weeks — AI indexes refresh on their own schedule, so give your changes time to land. The metric that matters isn't traffic or favorites; it's how often AI names you, trending up.
We're an AI agency, and when we audited our own site we found zero structured data and nothing for an AI to quote — invisible by our own standard. If it catches the gaps on an AI agency's site, it'll catch yours. The fixes are all things in your control.
Found a gap? Here's the fast fix
The three problems above have three concrete fixes: make your business details identical everywhere (name, address, phone), add structured data + a real FAQ so you're machine-readable and quotable, and connect your profiles so AI sees one consistent business. Our deeper guide walks through the why: how to get found on ChatGPT.
Skip the guesswork — get the whole fix as a kit
The audit shows you the gaps. The $29 ChatGPT-Visibility Kit closes them: 18 audit prompts, copy-paste schema & FAQ templates, the 22-point consistency checklist, and a tracker. Run it this afternoon.
Get the ChatGPT-Visibility Kit — $29 Or have us set it up →Original, AI-assisted work. No ranking guarantees — the AI platforms control their outputs; we get the inputs in your control done right. Not legal/financial advice.